Air China International
Call Center
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Call Center
| Call Center |
| Americas |
Tel: +1-800-882-8122
Fax: +1-310-322-1133
Business Hours (Pacific Time):
06:00-18:00 Monday - Friday
07:30-16:00 Saturday, Sunday and public holidays |
| China |
+86 95583 |
Europe
(except Russia) |
Tel: 00-800-86-100-999 (For fixed-line phone call only)
Fax: 0049-52-418-089-888
Business Hours
8:00-21:00
From 18:00 - 21:00 hour, only English and Chinese languages are available
Monday to Friday
Services: ticket reservation and selling, website support, after-sale services, flight information inquiry |
Europe
(Russia only) |
Tel: 810-800-86-100-999
Fax: 0049-52-418-089-888
Business Hours
9:00-21:00
From 19:00 - 21:00 hour, only English and Chinese languages are available
Monday to Friday
Services: ticket reservation and selling, website support, after-sale services, flight information inquiry |
| Japan |
International access numbers-010-800-86-100-999
* If you are calling from Japan (landline/mobile), depending on your telecom provider, you may have to add relevant dialing codes to the number listed above.
001 (KDDI), 0033(NTT), 0041/0061 (SoftBank)
* If you are calling from China, the service is available only from landline phones that support international calls. Dial 00-800-86-100-999.
Business Hours: Weekdays (Mon – Fri) 9:00 a.m. – 6:00 p.m. (Japan time) Closed on Sat, Sun, and holidays in Japan
[In Japan]
0120-474-999 (Toll free) 03-3501-1801 (FAX)
* If you are calling from abroad or on mobile or public phones, dial 03-5251-0711. Business Hours: Weekdays (Mon – Fri) 9:30 a.m. – 5:30 p.m. Closed on Sat, Sun, and holidays |
| Korea |
Toll free number for call center
1) If you are calling from Korea, please press 001 80086 100 999 and then press 1 for Korean (Same ways with landline phone and mobile phone, toll free service)
2) If you are calling from China, please press 95583 and then press 5 for Korean (Applicable only with landline phone, payable service)
* Telephone number of all reservation dept. of Air China Seoul, Pusan and TaeGu branch in Korea area are no change and served as usual.
Business hours : Weekdays (Monday through Friday) From 09:00 a.m. to 6:00 p.m. (Based on Korean time) |
